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The Supply and Demand of the HVAC Service Industry

Posted by Empire Blog at 9:31 am on June 7, 2017

Air conditioner | summer heatIn the heating and air conditioning service industry, it is oftentimes difficult to predict the level of demand from day to day. This, coupled with the seasonal nature of the industry, makes for an interesting scheduling department to say the least. On-demand service is another term for this type of ‘not next week, not tomorrow, not this afternoon, get here NOW. While some of the calls that come in aren’t as urgent as others, no one wants to wait in a hot house in the meantime. After arriving at the house, the technicians then need to diagnose whatever the cause of your problems are, and then offer the solutions to get your air conditioning system cooling to its optimal performance again.

Empire does everything it can to ensure we can get to your home as quickly as possible to fix any issue you may be having. Empire employs NATE technicians to ensure quality service and expert knowledge of your home’s comfort unit. On top of that, we typically offer same day services to our Maintenance Agreement Customers, as well as some work-ins and emergency calls. This helps to promote an active and flexible workforce, allowing us to respond faster than most other companies in the area while still maintaining our excellent ratings and very few call-backs.

When it’s time to consider a replacement or upgrade to your equipment Empire also offers free estimates for new units if your old unit has already outlived its effective life, or if you just want a newer, more efficient unit to run your household. These new units can save you money, energy, and most importantly, time. By reducing the chances of system problems that occur as your unit ages, you won’t have to come home to an extremely hot house in the heat of the summer only to realize you are stuck with it until a professional can come look in the morning. It is not only a hassle, but can cut into your work schedule to meet with a technician and discuss your possible options and solutions.

Whether you are looking for a new unit, are having an emergency no-cool, or just want to check how your unit is holding up, you can always call us. Our comfort specialist is available at most times to discuss questions you have over the phone or in person at your home, whichever is most convenient for you. No matter your reason for needing a quality HVAC Technician to check your home during this busy demand season, Empire Heating and Air Conditioning is more than capable of fixing your unit or checking to ensure its peak performance during the most demanding season of the year. Our office phone number is (404) 596-6161, and we look forward to hearing from you!

What is Your Emergency Plan When the Power Goes Out?

Posted by Empire Blog at 5:07 pm on January 11, 2016

After several weeks of warmer-than-usual weather, a cold front has finally arrived here in Atlanta. With the temperature below freezing, the only thing we’re missing is a little bit of precipitation before it’s time to start thinking about the chances that an ice storm might strike your area.  Our city does have an effective early warning system and regional utility companies usually do a great job of preparing for the worst. In spite of these local preparation measures, there are many things that individual homeowners can do to prepare for the chances of a power outage. Now is a good time to reconsider your emergency plan for staying safe, warm and comfortable when the lights go out.

The Benefits of Installing A Backup Generator

One of the best courses of action is to install a backup generator on your home. These high-energy devices will automatically keep the power running when a home’s usual power source goes out. These generators are usually installed in late autumn, in preparation of cold weather, but it is never too late to recognize the risk that cold weather could pose. Product guides also recommend that homeowners schedule service checks at least once a year to ensure that the machine is properly functioning. While a backup generator is certainly not a device that you use on a daily basis, it is well worth the investment when your home’s heating system stops working in the middle of January!

The Risks of Other Heating Methods

Contrary to safety standards, many homeowners use a portable generator with extension cords running throughout the house to power the refrigerator, television, and other electronic units.  Some homeowners even use a portable generator to power their heating furnace. While this might seem like a short-term fix, there are many homeowner risks that apply:

  • You have to make sure that there is no back feed to the generator when the power comes on.
  • Cords must be secure so you don’t trip over them, which can pull televisions from the shelf or break metal plugs inside the socket.
  • Extension cords must be the proper gauge and thickness (as measured by AWG). If not, they may not provide sufficient power to the appliances or can cause electrical damage.
  • Generators can never come inside! Carbon monoxide is dangerous so keep them outside and well away from doors and windows. Having a low-level carbon monoxide detector is a good idea whenever using a generator.

Fireplaces are also a good idea for many homeowners, as long as you have a steady supply of firewood to stoke the flames. Huddling around the fireplace can be a great family experience – just remember to follow good safety practices and to keep an eye on the fireplace whenever there are hot coals.

Using a gas oven for supplemental heating can also be risky. Gas ovens are designed to perform only when they are exposed to proper ventilation. Combustible materials near a gas oven can result in indoor fires – a risk that every homeowner should try to avoid. These gas ovens can also release harmful airborne chemicals like carbon monoxide, nitrogen dioxide, and even formaldehyde. Fire departments across the country have issued homeowner advisories against using a gas oven for heat (which often leads to carbon monoxide injuries).

When the ice finally hits, your family needs an emergency heating plan and the safest, most effective method is backup generator installation. Let the professionals handle the warmth and comfort of your family. Call Empire HVAC today for a product estimate and to learn more about our backup generators!

Happy Holidays

Posted by Empire Blog at 8:00 am on December 24, 2013

Wishing you all a Merry Christmas and Happy New Year!

merry christmas

image source: freedigitalphotos.net – nirots

Fall Maintenance Advice

Posted by Empire Blog at 5:59 pm on September 30, 2013

Atlanta Fall Home Maintenance 2013

Ffall maintenanceall season is a good time to get maintenance items accomplished at your home. The weather is cool and crisp in Atlanta. This climate makes it easy to work on needed home improvements. What do you need to focus on this fall season? Here’s a simple list for you to think about this fall season.

  • Caulk windows and doors to keep your home weather-tight.
  • Check your heating system – filters, pilot lights, and burners.
  • Check your roof and gutters for water leaks and debris.
  • Inspect your home’s insulation to make sure it’s up to par and ready to keep you warm this winter.
  • Inspect weather stripping to ensure proper protection.
  • Clean and vacuum dust from vents. Dust buildup can cause indoor pollutants.
  • If you have a pool, winterize it.
  • If you have a fireplace, clean it before building the next fire and inspect the flue.
  • Change batteries in smoke detectors and carbon monoxide detectors.
  • Clean and store patio furniture.
  • Drain garden hoses and cover outdoor faucets with insulating covers. Turn off the water to the outdoor faucets and leave them open so they won’t freeze and bust in the wall.
  • Don’t block radiators or heating vents with furniture.

Your Atlanta HVAC Maintenance Expert is Empire Heating and Air Conditioning

These tips are to help you jump-start your home maintenance this fall season. If you need any help with your home’s furnace, ductwork, pilot lights, or dust buildup. Call Empire Heating and Air Conditioning at 404-294-0900 today for your appointment. We are offering a $79 heating tune-up now to get you prepare for winter.

Atlanta Winter Weather 2014 Outlook

Posted by Empire Blog at 12:00 pm on September 16, 2013

Summer 2013 in Atlanta – One of the Coolest Summers on Record

Well, this summer was different than the norm – wouldn’t you agree? The cool, wet summer was a little refreshing, but now what should we expect for the winter season? Kirk Mellish of WSB Radio recently wrote a blog article about the winter season forecast and how it relates to our recent cool – wet summer. You can read the complete article online at http://www.wsbradio.com/weblogs/kirk-mellishs-weather-commentary/2013/sep/05/cool-wet-summer-harsh-winter/.

In summary, the 2013 summer season tied for the fourth coolest summer on record with seven other years. The most recent cool summer season occurred in 2003. This year, the hottest it officially got was 92 degrees. During the entire summer of 2013, there were only 10 days in the 90s while rainfall was above the normal.

Indoor Air Quality Problems After Cool – Wet Summers

While we enjoyed a cooler than normal summer, the increased rainfall will cause air quality issues this fall. This continued dampness will contribute to heavy mold growth. Symptoms of fall mold allergies include sneezing, runny nose, and flu-like symptoms. Because the summer was cool, your home’s air conditioning system may not have worked to its full capacity, which may have allowed moisture to increase inside your home contributing to mold growth. The best solution to remove that moisture is to install a whole-house dehumidifier. This should be installed and connected with your home’s HVAC system. These units are more expensive than portable units, but in the long run they will consume less energy.

winter 2014 hvac prediction

Image Source: Farmers’ Almanac

Atlanta Winter Weather 2014 Outlook and Recommendations

What should you expect for the winter season? According to Farmer’s Almanac, the Southeast will experience chilly and wet conditions. With this prediction in mind, remember to make sure your home’s heating and air conditioning system is ready to face the cold. Regular maintenance is the key factor to ensuring your home is prepared. Empire Heating and Air Conditioning has two recommendations for Atlanta homeowners – get your home’s HVAC system tuned-up and find out if your home needs a dehumidifier. If we can help you fulfill these recommendations, please contact us at 404-294-0900.

Summer Vacation Tips

Posted by Empire Blog at 2:19 pm on August 5, 2013

vacation tipsVacation Advice for your Home

What are some great summer vacation tips for Atlanta residents, or Georgians in general? What vacation advice should Atlantans take to heart concerning their homes while away? This short piece will give you a number of common sense summer vacation tips, but without application, they mean nothing.

First of all, do not broadcast to anyone (except those that must absolutely know) that you will be away. Under no circumstances announce your wonderful upcoming trip on Facebook or Twitter. To do so is asking to be robbed. It has happened hundreds of times already. This is the most important summer vacation tip to adhere to.

Secondly, another vacation tip related to your home is to keep on the lights that you normally would have on at night, or at least hook them up to a timer. Make all appearances seem ordinary. By the same token, let a small battery-operated radio run in a bedroom or bathroom. You want people to think someone is there.

Additional Summer Vacation Tips related to your Home

A third summer vacation tip is to make certain that all doors and windows (and garage doors) are completely locked. Double-check them. In fact, put tools and things inside against carport doors, chairs against sliding doors, and boxes behind front and side doors so that as much noise as possible would be made by an intruder (and might scare-off him or her).

Fourthly, a bit more realistic and practical threat is that of fire while you are away. Unplug all unnecessary appliances and entertainment features, even hair dryers and televisions. Why risk a shortage when you are not there – right? Don’t forget the coffee pot and stove.

A fifth idea is to deal with your water supply system. Turn the hot water heater down to vacation or low status, and just go ahead and turn off your main water supply. If that valve is hard to get to, close the valves on individual sinks and toilets. Isn’t it better to be safe than sorry?

Sixth, tell a very close friend or associate to keep a check on your home while on vacation, or even to move around your second car every two or so days. They should also check your mail and get your newspapers, or else you should have each stopped during your absence. Borrow their yard dog if you have a fenced-in yard! Some people do. These are real clever vacation tips!

Lastly, make certain to cut back your home thermostat and unhook your computer! Take care and have a great vacation before the summer is over! This is Empire Heating and Air Conditioning’s home vacation advice to you.

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