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Servicing the Greater Atlanta Metro Area

404-294-0900

Empire Logo

404-294-0900

Servicing the Greater Atlanta Metro Area

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      • Air Conditioning Services
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        • Heat Pump Repair & Maintenance
      • Heating Services
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        • Furnace Repair & Maintenance
        • Ductless Heating Installation & Replacement
        • Ductless Heating Repair & Maintenance
      • Other Services
        • Indoor Air Quality
        • Humidification
        • Ductwork Renovation
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        • Planned Maintenance Agreement
    • Decatur GA
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  • HVAC Services
    • Air Conditioning Services
      • Air Conditioning Installation and Replacement
      • Air Conditioning Repair and Maintenance
      • Ductless Air Conditioning Installation and Replacement
      • Ductless Air Conditioning Repair and Maintenance
      • Heat Pump Installation and Replacement
      • Heat Pump Repair and Maintenance
    • Heating Services
      • Furnace Installation and Replacement
      • Furnace Repair and Maintenance
      • Ductless Heating Installation and Replacement
      • Ductless Heating Repair and Maintenance
    • Planned Maintenance Agreement
    • Indoor Air Quality Services
    • Humidification Services
    • Ductwork Renovation
    • Ventilation Systems Services
    • Thermostats & Zoning
  • Residential
    • Air Conditioning Systems
    • Heating Systems
    • Ductless Systems
    • Heat Pumps Systems
    • Thermostats & Zoning Systems
    • CleanGreen Comfort System
    • Indoor Air Quality Systems
  • Commercial
    • Commercial Heating Installation and Replacement
    • Commercial Heating Maintenance and Repair
    • Commercial Air Conditioning Installation & Replacement
    • Commercial Air Conditioning Maintenance & Repair
    • Commercial Indoor Air Quality
  • HVAC Financing
  • About
    • Schedule Service
    • Special Offers
    • Meet Our Team
    • Contact Us
    • News & Resources
    • COVID-19
    • Employment
  • Service Areas
    • Atlanta GA
      • Air Conditioning Services
        • AC Installation & Replacement
        • AC Repair & Maintenance
        • Ductless AC Installation & Replacement
        • Ductless AC Repair & Maintenance
        • Heat Pump Installation & Replacement
        • Heat Pump Repair & Maintenance
      • Heating Services
        • Furnace Installation & Replacement
        • Furnace Repair & Maintenance
        • Ductless Heating Installation & Replacement
        • Ductless Heating Repair & Maintenance
      • Other Services
        • Indoor Air Quality
        • Humidification
        • Ductwork Renovation
        • Ventilation Systems
        • Thermostats & Zoning
        • Planned Maintenance Agreement
    • Decatur GA
    • Avondale Estates GA
    • Duluth GA
    • Dunwoody GA
    • Johns Creek GA
    • Lilburn GA
    • Norcross GA
    • Roswell GA
    • Sandy Springs GA
    • Stone Mountain GA
    • Suwanee GA
    • Tucker GA
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Posts Tagged ‘Guide’

Is Your Indoor Air Quality a Concern in Your Home? Find Out Why and What You Can Do About it Here

By Martin Hoover | November 17, 2020
Ductless Air Conditioner Unit | Wall-Mounted Mitsubishi | Empire HVAC Installation Atlanta

Today, more people are thinking about the air quality in their homes. Many people are spending more time at home, so the air they and their families breathe is more important to them than ever. In addition, modern homes are built to be more airtight and well-insulated, so the air that circulates throughout the home…

Read More

Recent Posts

  • Ductless AC vs. Window AC – Which Should I Choose?
  • Does My Home Need Better Indoor Air Quality?
  • Spring Will Be Here Soon. Is Your AC Ready?
  • Why Update Your Thermostat? Here are 3 Good Reasons.
  • Need Allergy Solutions for Your Home? Make it F.R.E.S.H.

Recent Comments

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star rating
"We Are Finally In Good Hands"
"On the way to being fixed the correct way! He even returned without asking us to tweak the system until the work can get done in just a couple of days. We are finally in good hands."

-C. McEdwards

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"Never Pushy - Gave Me the Information I Needed"
"I recently moved into a 48 year old home and knew the furnace was old so I signed up for Angie’s deal with Empire as I had already checked out the reputation of this company. Technician was excellent, never pushy but gave me the information I needed to know about my furnace while bringing it to it’s optimum efficiency. Just what I needed."

-D. Stephens

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"Would Absolutely Recommend Them"
"My old furnace was completely dead, and It was very, very cold. They went out of their way to get the heat up and running as quickly as possible, even going above and beyond a normal workday. They never promised this, they just knew how cold it was in the house, they took the initiative, and it was a real delight for them to offer and deliver. Oh.. and one another delight, they had some materials left over from another job and used them to cover up the gas line up the side of the house. Again, another surprise and great customer experience."

-P. Prance

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"Prompt, Efficient, and Clearly Experienced"

"From our first contact through the installation, our experience with Empire was a very good one.

Chris evaluated our existing systems and listened to our needs and preferences. His proposal covered everything we discussed. It was a good balance of cost and efficiency. Of the three proposals we received, his was the most clear and detailed. Chris also quickly answered all our follow-up questions. The price was competitive.

Our job was an extensive one. Even minor issues were fully addressed, and we are very pleased with the outcome and Empire's professionalism."

-R. McCormack

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"Empire Came Out the Same Day I Called"

"I've used Empire since I bought my house in 1990. Most recently they installed a new exterior HVAC unit at my house. My old unit was having problems just as we were experiencing the very cold weather of late February. The installation was very smooth, with a crew of three outside the whole of a cold day making sure it was in and completely functional. They even painted the old gas line to the unit so that it looked better, which I thought was an incredibly nice thing to do."

-M. Kelly

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"Lost Without You"

"I cannot thank you enough for the excellent service you have provided to my home. We were lost without you! Thanks so much."

-L.W.O. Shafer

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"The Kind of Service That Creates Customer Loyalty"

"I am a long time Empire customer. We recently had to get new furnace duct work at our home. The folks at Empire made the experience great.

When the service techs showed up I was very impressed. Ken is a real professional and polite. He took his time to explain things and I can tell he really cares about customer service. His assistant was also great. They hit a snag, but took care of the issue properly and professionally."

-E. Blue

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"Highly recommend, would never go anywhere else"

"I have used Empire for years. They are local (Decatur), kind, professional. I always love the women who answer the phones, they always seem to really care about you. The techs who come twice a year for maintenance visits are always nice, respectful, clean and professional. They are generally fine with my over-active dog :) Highly recommend, would never go anywhere else."

-Lisa D.

Ductless AC vs. Window AC – Which Should I Choose?

If you have a converted space or addition to your home that doesn’t have access to your central air conditioning system, you may be wondering what the best choice is for cooling that space. While window air conditioning units can be a lower-cost choice for home comfort, they may not be as cost-effective as you…

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Does My Home Need Better Indoor Air Quality?

Once spring arrives, most of us find that it’s the perfect time of the year to freshen up our homes. Taking care of our lawn and garden areas, deep-cleaning inside our homes, and getting our pool and deck areas ready for summer entertaining are all a part of the spring-cleaning routine. But, have you thought…

Read More

Spring Will Be Here Soon. Is Your AC Ready?

Spring is on its way, and with it the warmer temperatures. During the spring months in the Decatur area, the temperatures average out in the mid-70s, and start to move up into the 80s once May arrives. That’s why it’s so important that your home’s air conditioning system is ready for the warm weather ahead.…

Read More

Why Update Your Thermostat? Here are 3 Good Reasons.

    Many people don’t really think about the thermostat in their home. They turn it up when they’d like to get warm, and down when they’d like to feel cooler. But did you know that your thermostat is actually a key part of your home comfort system? A thermostat is the bridge between your…

Read More

Need Allergy Solutions for Your Home? Make it F.R.E.S.H.

If you are one of the millions who suffer from seasonal allergies, your home should be a sanctuary of comfort and relief. Surprisingly, many homes actually make symptoms worse. That’s because pollen, dust, dander and other typical allergens can get into your home, and circulate through the HVAC system. Fortunately, there are measures you can…

Read More

Case Study: New HVAC Install for Muddy & Uneven Ground

Ground conditions surrounding this home built in the late 60s presented a challenge for its owners who wanted a new HVAC system. The previous air conditioning unit was installed near the back patio creating an unnecessary distraction for the owners and their guests. Our technicians determined that a new Daikin Fit system installed around the…

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Ductless Heat Pumps Are a Year-Round Comfort Solution

In Georgia, many people choose ductless air conditioning to keep their homes cool when the temperatures outside are on the rise. But did you know it’s also possible to heat your home with a ductless system as well? The best part? It’s an all-in-one solution, so you can reliably heat your home with your ductless…

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What’s Wrong with the Furnace in My Atlanta, GA Home?

Your home’s furnace or heat pump works 24 hours a day and seven days a week. As a result, it is common for some issues to occur. Heating units are made up of motors, relays, switches and circuitry. As they cycle on and off, year after year, it’s inevitable that something will eventually fail. In…

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Case Study: Fixing Noisy HVAC System and Humid Home

A noisy HVAC system is a nuisance and can be a symptom of a larger problem. Since the customer at this brick home built in the 1980s also had humidity issues in the summer, our team decided that the installation of a high efficiency Daikin FIT system was the right solution. Not only are these…

Read More

How Can I Tell If My Heating System Needs Repair?

When the weather turns cooler in Georgia, people find themselves looking to their heating system to stay warm and comfortable. It’s important to make sure that your heating system is ready for the cold weather. Of course, one of the best ways to do that is by making sure that your system gets the proper…

Read More

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customer assurance pricing

At Empire, we proudly offer the best possible pricing when it comes to your HVAC needs. You can count on us for the ultimate in customer satisfaction - your comfort is our priorty.

trained & vetted technicians

Our technicians are highly trained, and never stop learning the trade in order to provide you with the best possible service. We conduct background checks because your safety matters.

health & safety policy

Times have changed, and we want you to know we make your health and safety a priority at all times. Rest assured, we follow all necessary guidelines to keep you and your family safe.

locally owned and operated

Empire is proud to be a family-owned business. We have provided professional HVAC services to the Metro-Atlanta area since 1985, and we treat our customers as if they're our family.

Awards & Qualifications

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Nate Logo

Georgia Journal

Georgia Journal

Google

Google

Expertise

Expertise

EGIA

EGIA

Duct Envelope

Duct Envelope

NCI

NCI

Angies List

Angies List

PHCC

PHCC

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At Empire Heating &. Air Conditioning, our customers are always our top priority. Whether you need HVAC products or services or have a question for us, we always look forward to helping you. For more information, please fill out our convenient contact form and one of our friendly representatives will get back to you soon.







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    783 DeKalb Industrial Way
    Decatur, GA 30033
    Phone: 404-294-0900
    Fax: 404-294-4810

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