From our first contact through the installation, our experience with Empire was a very good one.
Chris evaluated our existing systems and listened to our needs and preferences. His proposal covered everything we discussed. It was a good balance of cost and efficiency. Of the three proposals we received, his was the most clear and detailed. Chris also quickly answered all our follow-up questions. The price was competitive.
The installation crew was prompt, efficient, and clearly experienced in working together. Pat, TJ, Ben, and Mike took care in and around our home. The installation was neat and all areas cleaned. Pat took the time to ensure we understood and could use all the new features of the digital controls. He has a wealth of experience and understanding that was evident in his coordination of all aspects of the installation.
Our job was an extensive one. Even minor issues were fully addressed, and we are very pleased with the outcome and Empire’s professionalism.