13 consecutive years!
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Excellent Ratings on Angie's List HVAC Repair
Empire HVAC Decatur Georgia

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Why Empire Heating and Air Is the Right Choice

Empire Heating and Air = Quality HVAC Service

Nine reasons why you can trust us for your HVAC installation, service and repairs:

  1. Nine reasons why you can trust Empire HVACWe are a family-owned business serving the metro Atlanta area since 1985.
  2. The folks coming to your home are decent law abiding citizens. We do background checks, random drug tests and even personality profiles along with continuous customer service training to ensure you have a pleasant and worry-free experience.
  3. Arranging for repairs or shopping to replace your system should not be a frustrating experience. You can call Empire during business hours, Monday-Friday from 8 am-5 pm and Saturday from 9 am-noon, and schedule an appointment right now. No callbacks, no waiting. You can also send us an appointment request 24/7 by clicking here for service
  4. Our repairs carry a one year warranty – most companies only offer a 30 day warranty.
  5. Our technicians attend weekly service meetings to stay current with new products and get 40 hours of continuing education each year. All of our senior technicians have earned NATE certification which is the leading certification program for technicians in the heating, ventilation and air conditioning industry.
  6. Our service department is available 24 hours a day.
  7. Our trucks are fully stocked with the parts most commonly needed as well as brooms, drop cloths, vacuums and boot covers to protect your property.
  8. We are active in the contracting community and participate with the Air Conditioning Contractors of America, Conditioned Air Association of Georgia, MAACA, ASHRAE and other professional organizations to stay on top of the issues that concern you.
  9. We are members of the Better Business Bureau Accredited Business Program for your assurance and peace of mind.

Five reasons why you can trust us when you invest in select new systems:

  1. We offer a 100 percent money-back guarantee and a lifetime installation guarantee.
  2. A full one year comprehensive warranty that includes nights, weekend and holiday emergency service at no additional cost
  3. Extended parts and labor warranties for up to 10 years.
  4. Flexible financing options that include special incentive programs based on product and season.
  5. Lifetime Unit Replacement Warranties on Extreme Comfort products.