Heat Pump Repair and Maintenance

Residential heat pump systems in Metro Atlanta can face various issues, from leaks to worn out parts. When your heat pump isn't providing the comfort you need in the winter or summer, give us a call for prompt and expert repairs. Our local technicians are ready to diagnose and resolve your heat pump problems efficiently. We’ve been in the area for years helping our neighbors with their home comfort needs.

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You Rely On Your Heat Pump to Keep Cool

Our technicians are skilled in diagnosing heat pump problems. We'll ask questions about your symptoms, review your system's history, and perform a combination of visual inspection and electronic diagnostics. Once the issue is identified, we'll provide a clear explanation and estimate for the repair. Most repairs can be completed within 1-4 hours, depending on the complexity. Here are some signs of a heat pump system that needs repairs:

Reduced Performance: If your heat pump is struggling to heat or cool your space effectively, this could indicate a problem. Reduced efficiency may result from dirty filters, blocked vents, or more serious issues such as compressor failure or refrigerant leaks. You may notice uneven temperature distribution, longer operating times, or higher energy bills despite little change in usage.

Not Working at All: If your heat pump fails to operate altogether, this is a clear sign that something is wrong. This could be due to electrical issues, a malfunctioning thermostat, or internal component failure, such as a broken blower motor or capacitor. An unresponsive heat pump may require immediate professional intervention to avoid further damage.

Loud or Unusual Noises Coming From Your Heat Pump: Heat pumps typically run with a gentle humming sound. Any grinding, screeching, or rattling noises might indicate problems like a failing fan motor,  blower assembly, loose parts, or a problem with the bearings in a motor.

Odors: Musty, moldy, or burning odors coming from your heat pump are never normal. Musty smells might indicate moisture buildup or mold growth inside the system, particularly in the ductwork or coils.Unusual odors require immediate attention to prevent health risks or additional damage to your heat pump system.

Frequently Turning On and Off (Cycling): If your heat pump turns on and off more frequently than usual (a problem known as short cycling), this could be a sign of thermostat issues, or incorrect system sizing, or airflow restrictions. Short cycling puts undue stress on your heat pump system.

Refrigerant Leaks: A refrigerant leak can be accompanied by hissing sounds or visible frost on the indoor coils. Low refrigerant levels reduce the system’s ability to heat or cool your home effectively and may cause the compressor to overheat. Frosted coils can hurt performance and can lead to complete system failure if it’s not fixed.

Icy Buildup: While some frost on the outdoor unit is normal, a significant ice buildup indicates an underlying problem. This can occur due to poor airflow, refrigerant issues, or malfunctioning defrost cycles. If ice accumulates on the outdoor unit for extended periods, it could damage the coils and reduce the system’s efficiency.

Enjoy Your Comfortable Home

After the repair, we'll test your heat pump to ensure optimal performance and clean up the workspace. We prioritize customer satisfaction and recommend regular maintenance to prevent future problems.

Get a Heat Pump Maintenance Plan

Regular maintenance can help identify and address minor issues before they escalate into costly breakdowns. It can also improve energy efficiency by ensuring optimal airflow and reducing energy consumption. It also extends the lifespan of your system by preventing premature wear and tear, while enhancing indoor air quality with regular cleaning or replacing of filters. By investing in regular maintenance, you can enjoy a more comfortable, efficient, and reliable heating and cooling environment.

How Empire Can Help

At Empire, we offer our customers expert heat pump maintenance on a yearly basis. This helps ensure that your system is running as it should be. Our professional technicians will make sure that your heat pump is cleaned, checked and serviced. And, they’ll be able to quickly troubleshoot your system and make the necessary repairs, should it need them.

Signs You Need Heat Pump Maintenance or Repair

It’s good practice to have your heat pump maintained on an annual basis. It helps keep your heat pump operating both effectively and efficiently, and helps keep the manufacturer’s warranty intact - which can help you save money if it needs repairs down the road. Some signs you may need heat pump repair include:

  • Your heat pump is making unusual noises
  • Your system is more than 10 years old and has needed frequent repairs
  • Your heat pump is short-cycling (switching on and off frequently)
  • Your home is not as cool as it should be
  • Your utility bills are climbing with no good reason

Call Empire when you need heat pump maintenance and repair service.

When you need heat pump maintenance and repair for your Decatur area home, you can rely on Empire Heating & Air Conditioning to help. We are pleased to offer professional heat pump maintenance and repair services that will help you and your family stay comfortable all summer long, no matter how hot it gets outside. Call us at 404-294-0900 or contact us online today!