The People Behind Empire Heating & Air Conditioning

At Empire Heating & Air Conditioning, we take great pride in the products and services we offer to our customers. We work hard to meet their home comfort needs promptly and professionally, and providing excellent customer service is always at the forefront of everything we do. And, while we’re proud of our work for our customers, we’re equally proud of our great team here at Empire.

In this article, we’re sharing some of our company’s history, and talking about the teams that serve our customers each day here at Empire. Keep reading to learn more!

How Empire Heating & Air Conditioning Started

Martin Hoover and Gila Ragan-Hoover founded Empire Heating & Air Conditioning in 1985. Empire was a shoestring startup from the very start. Initially, Gila worked in the office daily (and on job sites when needed) while Martin was in the field pulling service calls and installing systems. Most of the work in those early days came from good, old-fashioned word-of-mouth referrals.

Their first office set-up had Radio Shack phones, lawn chairs, and salvaged office furniture located in the old Austin Car Wash building in downtown Decatur. Walter Austin was a great first landlord and shared in their excitement to begin their own business. He prorated the rent starting at $100 and going up a little each month to help them get off the ground.  During those times, Martin and Gila created the operating systems procedures that still guide the team today.

Learn More About Our Team at Empire

Our team specializes in providing high-quality service, equipment, design, and installation for residential and light commercial HVAC in the Decatur and Metro Atlanta areas.

Empire provides 24-hour, 7-day-a-week superior service, high-quality installation, and courteous customer service representatives. We have four designated teams available to serve you, including our service team, office team, sales team, and installation team. All our service technicians and installers are fully licensed and insured.

Empire is here to serve you.

As a full-service HVAC provider, Empire Heating & Air Conditioning is pleased to offer our customers complete home comfort services, including:

• Air Conditioning
• Heating
• Indoor Air Quality
• Humidification Services
• Ductwork Renovation
• Ventilation System Services
• Thermostats & Zoning

And, part of serving our customers is giving back to the communities we live and work in. We are honored to be able to contribute towards the missions of charities in our local community of the Greater Metro Atalanta area. Our team has and will continue to proudly participate through volunteerism and philanthropic events. We’re always looking for charitable organizations to partner with – please feel free to fill out our convenient contact form if your organization would like to apply to partner with us.

Contact Empire today for home comfort solutions from a company you can trust.

When you need home comfort products and services, count on Empire Heating & Air Conditioning to help you get the solutions you need for you and your family. Call us at 404-294-0900 or contact us online today!